Subject

Here's what to do if you run into a curriculum error or glitch with our platform.

How do I report a curriculum error/glitch?

How can I reset my password?

If you or your student’s videos aren’t loading, here are a few quick troubleshooting steps to try before reaching out to support:

Videos Not Loading? Try These Steps First

Step by step instructions to send a password reset link.

How can I send my student a password reset link?

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Find quick solutions for login problems, password resets, and common platform glitches.

Fixing Issues

Find answers and get help from Intercom Support and Community Experts

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